Delivery Support Manager

This is an exciting opportunity to be key member of the RNLI’s Community Safety team. You will be saving lives at sea by ensuring volunteers have the equipment, knowledge, and skills they need to save lives by changing attitudes and behaviour of those who enjoy being in, on and around the water.

You will be responsible for planning and managing the delivery of Community Safety interventions to at risk communities, through a team of staff and volunteers.

You will work closely with the Community Safety development team and in particular Product Managers, influencing the planning process of the delivery of interventions from inception to community and Monitoring and Evaluation to support the timely and accurate measurement of activity. Similarly, you will work closely with Community Safety Partners and the broader local RNLI communities to ensure that support is aligned to risk as identified in Community Lifesaving Plans

You will work with many other areas of the RNLI as well as with partner organisations, stakeholders and the public.

The successful candidate will be both a subject matter expert in the specialist skills required and a good people manager of staff and volunteers. It is expected that you would have a relevant leisure activity qualification to instructor or commercially endorsed level. It would be desirable if you also enjoyed a broad leisure marine interest. You are likely to have excellent project management skills, be creative and a good communicator.

This full-time role may be home-based or working from a nearby RNLI facility and will include travel and evening and weekend working. Regular travel to Poole will be required.

The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting).

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards our goals of halving drowning in the UK and Ireland by 2024. This involves a growing commitment to preventative action, using our expertise to work in partnership with communities locally, nationally and internationally to prevent drowning.

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